# Shipping Policy Effective Date: 21-Feb-2025 At **Lifeeazy**, we strive to ensure timely and reliable delivery of medicines through our network of partner pharmacies and logistics partners. #### **1. Delivery Methods** * **Sales Executive Delivery:** If the ordered medicines are available at a nearby Lifeeazy partner pharmacy, a **sales executive will deliver** them directly to the customer for faster service. * **Courier Delivery:** If the required medicines are only available at a **pharmacy located far from the delivery location**, the order will be shipped via a trusted **courier service**. #### **2. Estimated Delivery Timelines** * **Nearby Partner Pharmacy Delivery:** Within 7 Days (subject to availability and distance). * **Courier Delivery:** Typically within **10-15 days**, depending on the delivery location and shipping partner. #### **3. Shipping Charges** * **Sales Executive Delivery:** May have a nominal fee based on distance and order value. * **Courier Delivery:** Shipping charges, if applicable, will be displayed at checkout. #### **4. Order Tracking** Customers will receive real-time updates on order status, including tracking details for courier shipments. #### **5. Delivery Restrictions** * Orders may be delayed due to unforeseen circumstances such as weather conditions, regulatory restrictions, or stock unavailability. * Certain medicines requiring **cold chain logistics** may have special delivery terms. #### **6. Contact Us** For any shipping-related queries, contact our support team:\ 📧 **Support Email:** \ 📞 **Helpline:** +1-925-218-7370 (USA) , +91-6309-692-221 (India) Sajix Inc. reserves the right to update this policy as needed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.sajix.com/overview/help-and-faq/faq-1/how-do-i-report-bugs-2.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.