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  1. Help & FAQ
  2. Policy

Shipping Policy

Effective Date: 21-Feb-2025

At Lifeeazy, we strive to ensure timely and reliable delivery of medicines through our network of partner pharmacies and logistics partners.

1. Delivery Methods

  • Sales Executive Delivery: If the ordered medicines are available at a nearby Lifeeazy partner pharmacy, a sales executive will deliver them directly to the customer for faster service.

  • Courier Delivery: If the required medicines are only available at a pharmacy located far from the delivery location, the order will be shipped via a trusted courier service.

2. Estimated Delivery Timelines

  • Nearby Partner Pharmacy Delivery: Within 7 Days (subject to availability and distance).

  • Courier Delivery: Typically within 10-15 days, depending on the delivery location and shipping partner.

3. Shipping Charges

  • Sales Executive Delivery: May have a nominal fee based on distance and order value.

  • Courier Delivery: Shipping charges, if applicable, will be displayed at checkout.

4. Order Tracking

Customers will receive real-time updates on order status, including tracking details for courier shipments.

5. Delivery Restrictions

  • Orders may be delayed due to unforeseen circumstances such as weather conditions, regulatory restrictions, or stock unavailability.

  • Certain medicines requiring cold chain logistics may have special delivery terms.

6. Contact Us

For any shipping-related queries, contact our support team: šŸ“§ Support Email: support@sajix.com šŸ“ž Helpline: +1-925-218-7370 (USA) , +91-6309-692-221 (India)

Sajix Inc. reserves the right to update this policy as needed.

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Last updated 1 month ago

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